Providing a broad selection of health products and medical essentials with easy, nationwide delivery in Bangladesh.

Hotline: 01405100400

Security Policy

At MediStoreBD, we prioritize the security of our users’ data and the integrity of our platform. This Security Policy outlines the robust measures we take to protect your information and ensure a secure experience on medistorebd.com.

Data Protection

Encryption: All sensitive data, including personal information and payment details, is encrypted using industry-standard protocols like SSL/TLS to ensure secure transmission.

Secure Storage: Your data is stored on secure servers with advanced access controls and cutting-edge security technologies.

Access Control

User Authentication: Secure passwords and, where applicable, multi-factor authentication are required to access user accounts.

Role-Based Access: Only authorized personnel have access to sensitive information, based on their roles and responsibilities.

Monitoring and Threat Detection

Continuous Monitoring: Our systems are monitored 24/7 for suspicious activity, unauthorized access, and vulnerabilities.

Advanced Threat Detection: We employ sophisticated tools to identify and neutralize potential risks in real-time.

Vulnerability Management

Regular Updates: We consistently update our systems and applications to address vulnerabilities and maintain compliance with the latest security standards.

Penetration Testing: Regular penetration testing is performed to detect and mitigate potential weaknesses in our infrastructure.

Incident Response

Immediate Action: In case of a security breach, our Incident Response Team takes prompt action to contain the issue, reduce impact, and restore operations.

User Notification: Affected users will be notified promptly with details of the breach and steps to protect their information.

User Responsibilities

Account Security: Users must maintain the confidentiality of their account credentials and use strong, unique passwords.

Phishing Awareness: Stay alert to phishing attempts and report any suspicious communications to our support team.

Compliance

We adhere to relevant data protection laws and industry standards to ensure the highest level of security for your data.

Third-Party Services

Our trusted third-party service providers comply with our security standards to protect user data during collaborations.

Policy Updates

This Security Policy may be updated periodically to reflect technological changes, legal requirements, or our practices. We will notify users of significant updates through our Website or email.

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